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HomeMy WebLinkAbout2013-11-20 PACKET 04.I.REQUEST OF CITY COUNCIL ACTION COUNCIL AGENDA MEETING ITEM #�/ DATE 11-20-13 . . PREPARED BY: Public Safety Craig Woolery ORIGINATING DEPARTMENT STAFF AUTHOR ************************�*****��*���*�***���*�** COUNCIL ACTION REQUEST Pass a motion to approve the ambulance billing contract between the city of Cottage Grove and Expert T. Billing, Inc. for 2014-2015 and the required HIPAA Business Associate Addendum. STAFF RECOMMENDATIO Pass a motion to approve the ambulance billing contract between the city of Cottage Grove and Expert T. Billing, Inc. for 2014-2015 and the required HIPAA Business Associate Addendum. SUPPORTING DOCUMENTS ❑ MEMO/LETTER: Memo from EMS Coordinator Wes Halvorsen dated 11-13-13 OTHER: 2014 — 2015 Agreement between Expert T Billing and city of Cottage Grove HIPAA Business Associate Addendum ADMINISTRATORS COMMENTS City Administrator // Date *************��********************************* COUNCIL ACTION TAKEN: ❑ APPROVED ❑ DENIED ❑ OTHER � �; �_ ��� �� � � � �� � , �� � Department of Public Safety Police • Fire • EMS ��er� �ride �nd ��°���rlty �9�et To: From: Date: Subject: INTRODUCTION Director Craig Woolery Deputy Fire Chief Halvorsen November 13, 2013 APPROVAL OF EXPERT-T BILLING CONTRACT 2014-2015 Currently Cottage Grove EMS is contracted with Expert-T Billing and our 2012-2013 contract agreement will be expiring at the end of the year. BACKGROUND Expert-T Billing has fulfilled their obligations in our 2012-2013 contract of implementation and submission of all electronic patient care reports (EPCR) via the HealthEMS system, along with receivable electronic payments from the billed insurance carriers. Cottage Grove EMS's contracted price per billable run for 2012-2013 is $26.00. The new contracted price would be $26.50 per billable run for a two year contract from 2014-2015. RECOMMENDATION I recommend we continue with our contracted services with Expert-T Billing and sign the new 2014-2015 contract and HIPPPA Business Associate Addendum. Expert-T or the City of Cottage Grove may terminate this agreement for any reason upon 60 days notice. CC: Fire Chief Rick Redenius CITY OF COTTAGE GROVE • 12800 Ravine Parkway • Cottage Grove, Minnesota 55016 www.cotta�e-�rove.or� • 651-458-2850 • Fax 651-458-2820 • Equal OpportunitV Employer AMBULANCE SERVICE BILLING AGREEMENT BETWEEN EXPERT T BILLING AND THE CITY OF COTTAGE GROVE AMBULANCE This agreement for service made as of January l, 2014 between the City of Cottage Grove, a Minnesota municipal corporation ("CITY) and Expert T Billing, a Minnesota company ("CONTRACTOR") shall specify the billing services the CONTRACTOR will provide to the CITY. . 1. CONTRACTOR SERVICES AND OBLIGATIONS 1.1 The CONTRACTOR agrees to provide and fuinish ambulance billing service for the accounts receivable of the CITY as follows: l.l.l Preparation of initial and monthly statements for all accounts and mailing to responsible pai�ties. 1.1.2 Processing insurance on accounts that are subject to Medicare, Minnesota Care and Medicaid coverage. 1.1.3 Processing and assisting individuals with accounts and with third party , insurance payments (private insurance) in order to coordinate payment to the CITY. 1.1.4 Issue up to three (3) billing statements on each account. 1.1.5 Issue delinquent account letters on all accounts that have not had any payment activity for 120 days. 1.1.6 Perform telephone follow-up calls on accounts to patients, medical providers, insurance cai7iers, or other facilitators to ensure reasonable collection efforts have been attempted. This would include the use of internet resources when applicable. 1.1.7 Per CITY authorization or directive, refer to a designated collection agency all delinquent accounts which have failed to have payment activity a$er the delinquent account letter was mailed and telephone calls made. 1.1.8 All accounts authorized for collection agency handling and as permitted under MN State Statute 270 A, shall be submitted to the Minnesota Department of Revenue and certified for collection per the Minnesota Revenue Recapture Act. 1.1.9 Furnish to the CITY a monthly accounting of all charges and revenue statements handled during the month as well as other billing system reports. -1- 1.1.10 Respond to inquiries from individuals who have xeceived ambulance service which are related to their accounts and balances due. 1.1.11 Forward complaints and all written comments received regarding the CITY to the CITY' S designee. 1.1.12 Retain possession of a back-up billing soflware program at a secure off- site location. 1.1.13 Perform and lnaintain a computer back-up of accounts receivable records on a daily basis. 1.1.14 Upon termination of this agreement, return to the CTTY all accounts receivable records and billing information as provided by the CITY over the course of the billing agreement(s). 1.1.15 Train and, where required, license CONTRACTOR personnel to provide services hereunder and to provide such services in accordance with all applicable laws, ordinances, regulations and rules of federal, state and local authority. CONTRACTOR will obtain all necessary certificates, permits and licenses at CONTRACTOR'S sole expense and, upon request, provide the CITY with evidence thereof. 1.1.16 Maintain a general liability insurance policy with a contract liability rider of $2,000,000 annual aggregate and $1,000,000 per occurrence. The CITY shall be named as an additional insured on the policy. 2. CITY OBLIGATIONS 2.1 The CITY agrees to provide and fut�nish the CONTRACTOR the following: 2.1.1 Information required by the CONTRACTOR to properly bill the accounts. Information shall be in the form of legible EMS Patient Care Reports (PCRs) or typewritten information taken from the EMS - PCR. Legible information shall be required from electronic as well as paper information. 2.1.2 THE CITY shall provide the CONTRACTOR with hospital admission face sheets and other infoi�nation, including patient signatures, which may be available and legally obtainable for individuals receiving ambulance service when necessary for billing purposes. 2.1.3 The CITY shall provide the CONTRACTOR with information that is necessary regarding collection for accounts that remain delinquent after the CONTRACTOR has provided billing services. -2- 3. PAYMENT FOR SERVICES 3.1 The CITY agrees to pay for services performed by the CONTRACTOR as follows: 3.1.1 The charge of $ 26.50 per each billable transport run. 3.2 The CONTRACTOR shall invoice the CITY on a monthly basis for services rendered and payment of each invoice shall be due within 30 days of the date of the invoice. 4. TERM, DEFAULT, AND TERMINATION 4.1 This agreeinent shall be effective on the date first mentioned above and shall extend through and including Deceinber 31, 2015, unless terminated prior to that date pursuant to this Article Four. 4.2 If any one or more of the following occurs; (1) a payment due fi•om CITY to CONTRACTOR shall be and remain unpaid in whole or in part for more than sixty (60) days after same is due and payable; (2) CITY shall violate or default on any of the other covenant agreements, stipulations or conditions herein and such violation or default shall continue for a period of ten (10) days after written notice from CONTRACTOR of such violation or default; then it shall be optional for CONTRACTOR, without further demand or notice, to declare this agreement forfeited and the said Term ended and CONTRACTOR shall not be liable for damages by reason of such termination; but notwithstanding termination by CONTRACTOR, the liability of CITY for the payments provided herein shall not be relinquished or extinguished for the services provided prior to termination. CITY shall be responsible for, in addition to the payments agreed to be paid hereunder, reasonable attoi�eys' fees and costs incurred by CONTRACTOR to enforce the provisions of this Agreement or to collect the payments due CONTRACTOR hereunder. . 4.3 Each right or remedy of CONTRACTOR provided for in this agreement shall be cumulative and shall be in addition to eveiy other right or remedy provided for in this agreement now or hereafter existing at law or in equity or by statute or otherwise. 4.4 CONTRACTOR shall not be deemed to be in default under�this agreement until CITY has given CONTRACTOR wr•itten notice specifying the nature of the default and CONTRACTOR does not cure such default within (30) days after receipt of such notice or within such reasonable time thereafter as may be necessary to cure such default where such default is of such a,character as to xeasonably require more than thirty (30) days to cure. 4.5 No waiver of any default of CITY hereunder shall be implied from any omission to take any action on account of such default if such default persists or is repeated, and no express waiver shall affect any default other than the default specified in the express waiver and that only for the time and to the extent therein -3- stated. One or more waivers by CONTRACTOR shall not be const�ued as a waiver of a subsequent breach of the same covenant, term or condition. 4.6 CONTRACTOR or CITY may teiminate this agreement for any reason upon 60 days written notice. 5. INDEMNIFICATION 5.1 Each party agrees that it shall protect, indemnify and hold harinless fi•om and against all liabilities, actions, damages, claims, demands, judgment, losses, costs, expenses, suits or actions and attorneys' fees, and shall defend the other in any suit, including appeals, for loss or damage to property caused by the negligent acts or omissions of the indemnifying party, its agents or employees, in connection with or as a result of this agreement, the performance of either par�ty's obligations hereunder or the performance of services governed by this agreement. Neither party shall be requued to reimburse, defend or indemnify the other party for loss or claim due to the negligence of such other party. In case of joint or concurrent negligence of the parties giving rise to a loss or claim against either one or both, each shall have full rights of contribution against the other. 5.2 Each party shall promptly notify the other party of the assertion of any claim against which the party is indemnified by the other party. 6. GENERAL PROVISIONS 6.1 Nothing in this agreement is intended or shall be construed to create an employer - employee relationship, a partnership, a joint venture, or a lessor-lessee relationship between the pai�ties. 6.2 Each party understands and agrees that it is responsible for payment of the wages, salaries and benefits of its own employees and that the other party shall not pay or withhold any sums for income tax, unemployment insurance, worlcers compensation premiums, social security or any other withholding required by law or any other agreement. 6.3 This agreement shall be interpreted, construed and goveined by the laws of the State of Minnesota. 6.4 This agreement may be amended or modified only in writing and signed by both parties. 6.5 This agreement constitutes the entire agreement between the parties and shall bind and inure to the benefit of the CITY and the CONTRACTOR and their respective successors and assigns. 6.6 This agreement may be executed in multiple counterparts, each of which shall be deemed an original, but all of which, talcen together, shall constitute only one agreement. � -4- 6.7 Any notice required or pei�nitted under this agreement shall be deemed sufficiently given or served if sent by United States certified mail, return receipt requested, addressed as follows: If to CONTRACTOR to: Exnert T. Billin� Attn: Bill Schommer 400 Third Street, Farmington Minnesota 55024 If to CITY to: City of Cotta�e Grove 12800 Ravine Pkwv Cotta�e Grove, MN 55016 CONTRACTOR and CITY shall each have the right from time to time to change the place notice is to be given under this paragraph by written notice thereof to the other party. 6.8 If any term or provision of this agreement shall to any extent be held invalid or unenforceable, the remainder shall not be affected thereby, and each other term and provision of this agreement shall be valid and be enforced to the fullest extent peimitted by law. No receipts or acceptance by CONTRACTOR from CITY of less than the monthly payments herein stipulated shall be deemed to be other than a partial payment on account for any due and unpaid amounts; no endorsement or statement of any check ox any letter or other writing accompanying any checic or payment of rent to CONTRACTOR shall be deeined an accord and satisfaction, and CONTRACTOR may accept and negotiate such check or payment without prejudice to CONTRACTOR's riglits to (i) recover the remaining balance of such unpaid amounts or (ii) pursue any other remedy provided in this agreement. Time is of the essence with respect to the due performance of the terms, covenants and conditions herein contained. 6.9 HIPAA BUSINESS ASSOCIATE ADDENDUM The attached HIPAA Business Associate Addendum is incoi�porated herein in order to satisfy the requirements of the final and/or amended regulations in compliance with the privacy regulations pursuant to Public Law 104-191 of August 21, 1996, lcnown as the Health Insurance Portability and Accountability Act of 1996. -5- IN WITNESS WHEREOF, each of the pai�ties hereto has caused this agreement to be executed on its behalf by its duly authorized. officer or other representatives on this day of . 2013. CITY OF COTTAGE GROVE EXPERT T BILLING : : Bill Schommer Its: Its: President : Its: � HIPAA BUSINESS ASSOCIATE ADDENDUM BETWEEN THE CITY OF COTTAGE GROVE AMBULANCE AND EXPERT T BILLING This Business Associate Addendum ("ADDENDUM") is made part ofthe billing ser•vice agreement ("AGREEMENT") to which it is attached between the City of Cottage Grove, a Minnesota ("CITY") and Expert TBilling, a Minnesota company ('BUSINESS ASSOCIATE"), to ensure that the parties hereto satisfy the requireinents of all final regulations and that the BUSINESS ASSOCIATE shall can•y out its obligations under this AGREEMENT in coinpliance with the privacy regulations pursuant to Public Law 104-191 of August 21, 1996, known as the Health Insurance Portability and Accountability Act of 1996, Subtitle F- Administrative Simplification, Sections 261, et seq., as amended ("HIPAA"), to protect the privacy of any personally identifiable protected health infonnation ("PHI") that is collected, processed or learned as a result of the Billing Services provided hereunder. ARTICLE I Permitted Uses I.I The BUSINESS ASSOCIATE may use individually identifiable health information PHI received froin, or created or received by the BUSINESS ASSOCIATE on behalf of the CITY in accordance with and for purposes of carrying out its obligations under the AGREEMENT or as required by law. 1.2 Except as otherwise provided in the AGREEMENT or this ADDENDUM, the BUSINESS ASSOCIATE inay also: A. Use PHI far the preparation of invoices to patients, caniers, insurers and others responsible for payinent or reimburseinent of the services provided by the CITY to its patients; B. Use PHI for the preparation of reininder notices and docuinents pertaining to collections of overdue accounts; C. Submit supporting documentation to carriers, insurers and other payers to substantiate the health care services provided by the CITY to its patients or to appeal denials of payinent for same; D. Use PHI received by the BUSINESS ASSOCIATE for the proper management and administration of the BUSINESS ASSOCIATE, or to carry out the legal responsibilities of the BUSINESS ASSOCIATE, provided that such use is permitted by law; and E. Use or disclose PHI as permitted by the HIPAA privacy iule. ARTICLE II Business Associate Covenants 2.1 TheBUSINESS ASSOCIATE covenants to: A. Not use or further disclose PHI except as permitted under the AGREEMENT, the Privacy Standards and Minnesota law, as may be amended from time to time; B. Use appropriate safeguards to prevent the use or disclosure of PHI other than as provided for in this ADDENDUM; C. To mitigate, to the extent practicable, any harmful effect that is known to the BUSINESS ASSOCIATE of a use or disclosure of PHI by the BUSINESS ASSOCIATE in violation of this agreement; D. Report to the CITY any use or disclosure of PHI not provided for by this AGREEMENT of which the BUSINESS ASSOCIATE becomes aware; E. Ensure that any agents or subcontractors to whom the BUSINESS ASSOCIATE provides PHI, or who have access to PHI, agree to the same restrictions and conditions that apply to the BUSINESS ASSOCIATE with respect to such PHI; F. Make PHI available to the CITY and to the individual who has a right of access as required under HIPAA within 7 days of the request by the CITY on the individual; G. Incorporate any amendments to PHI when notified to do so by the CITY; H. Provide an accounting of all uses or disclosures of PHI made by the BUSINESS ASSOCIATE as required under the HIPAA privacy rule within 60 days; Make its internal practices, books and records relating to the use and disclosure of PHI available to the Secretary of the Deparrinent of Health and Human Services for purposes of detennining the BUSINESS ASSOCIATE and CITY compliance with HIPAA; J. At the termination or expiration of the AGREEMENT, if feasible, return or destroy all PHI received fi�om, or created or received by the BUSINESS ASSOCIATE on behalf of, CITY which the BUSINESS ASSOCIATE and/or its subcontractars or agents still maintain in any form, and not retain any copies of such information, ar if such return or destruction is not feasible, notify the CITY of such event in writing, and extend the protections of the AGREEMENT and this ADDENDUM to the PHI and limit further uses and disclosures to those purposes that inake the return or destruction of the PHI infeasible; and K. If the parties electronically exchange individually identifiable health infoi7nation, maintain the integrity and confidentiality of the transmitted information and protect the information from iinproper access and otherwise comply with the security standards issued pursuant to HIPAA. ARTICLE III Termination 3.1, This ADDENDUM will continue while any AGREEMENT remains in effect with the BUSINESS ASSOCIATE. 3.2 Notwithstanding anything to the contrary in this ADDENDUM or an AGREEMENT, the CITY inay tei7ninate an AGREEMENT immediately upon notice to the BUSINESS ASSOCIATE if the CITY detennines that the BUSINESS ASSOCIATE has violated a material tei�rn of this ADDENDUM ar a provision of the AGREEMENT relating to PHI. The CITY, in its sole discretion, may, but is not required to, provide the BUSINESS ASSOCIATE with an opportunity to cure the breach within a time acceptable to the CITY. 3.3 Notwithstanding anything to the contrary in this ADDENDUM or an agreement, the terms of this addendum shall survive tennination of an AGREEMENT with respect to the PHI for which return or destruction is not feasible, as provided in Section 2.1, J, of this ADDENDUM. ARTICLE IV General 4.1 Nothing in this ADDENDUM, including section 2.1, E, shall pe�7nit the BUSINESS ASSOCIATE to assign or subcontract any of its rights or responsibilities under this ADDENDUM or the AGREEMENT without the prior written consent of the CITY. 4.2 Nothing in this ADDENDUM shall be construed to create any third party beneficiary rights in any person. 43 This ADDENDUM may not be modified, nor shall any provision hereof be waived or amended, except by a writing signed by both parties. 4.4 The CITY is and shall continue to be the owner of all PHI received by the BUSINESS ASSOCIATE from, or created or received by the BUSINESS ASSOCIATE on behalf of, the CITY, including any de-identified information received or created by the BUSINESS ASSOCIATE. 4.5 The BUSINESS ASSOCIATE agrees to indemnify and hold the CITY and each of its affiliates, and their officers, directors and employees (the °Indernnified Parties") harmless frorn and against all claims, causes of action, dainages, loss, costs and expenses suffered or incurred by any of the Indemnified Parties and arising out of or related to a br•each of this ADDENDUM or the AGREEMENT as it relates to PHI, by the BUSINESS ASSOCIATE. 4.6 This ADDENDUM is intended to satisfy the CITY's obligations under the Privacy Standards. (f there is a conflict between the teims of this ADDENDUM and any provision of the Privacy Standards, the Privacy Standard provision shall supersede this ADDENDUM, and the BUSINESS ASSOCIATE agrees to comply with such Privacy Standard provision. 4.7 This ADDENDUM applies to the AGREEMENT and to any agreeinent which is entered into hereafter which renews, extends, replaces ar succeeds the AGREEMENT, and to any other agreeinent between the parties for which the Privacy Standards require such language, unless another agreement meeting the requirements of the Privacy Standards is entered into between the parties for such agreement. 4.8 The parties agree to talce such action as is necessary to amend this ADDENDUM fiorn time to time as is necessary for the CITY to comply with the Privacy Standards and HIPAA. IN WITNESS WHEREOF, this ADDENDUM shall be incorporated as a part of the duly authorized AGREEMENT by and between the CITY and the BUSINESS ASSOCIATE as recognized by the signatures affixed below on this day of , 2013. CITY OF COTTAGE GROVE EXPERT T BILLING � Its: � Its: 4