HomeMy WebLinkAbout07F River Oaks Management UpdateCottage
Grove
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Meeting Date
Department
9/21/2016
Administration
City Council Action Request
Agenda Category Consent Agenda
Title River Oaks Management Update
Staff Authorize staff to appoint Tyler Olson as River Oaks Golf Manager at step C of
Recommendation Grade VII of the Non -represented Pay Plan. This appointment would be subject to
a one year probationary period and contingent upon achieving full PGA
Certification within 24 months of September 19, 2016.
Authorize placement of River Oaks Golf and Golf Maintenance operations under
the direction of the Parks and Recreation Department.
Budget Implication
Attachments
20160915 River Oaks Memo.tif 198.96K6
20160921 Job Description.tif 367.43KB
To: Honorable Mayor and City Council
From: Joe Fischbach, Human Resources Manager
Date: September 15, 2016
Subject: River Oaks Golf Course Management
Introduction/Background
In the spring of 2016, the City designated Tyler Olson as the Interim Golf Manager at River
Oaks Golf Course. Tyler has met or exceeded all expectations of the job function. Staff
recommends that the City Council consider appointing Tyler Olson to full-time status as the
River Oaks Golf Course Manager. Tyler would be subject to a one year probationary period.
This is consistent with all positions included in the Non -represented Pay Plan.
Staff is recommending that the new Golf Manager position be reclassified from Grade V to
Grade VII in the Non -represented Pay Plan. This new position no longer supervises the Golf
Maintenance or Banquet Facility/Restaurant operations. Staff has included an updated job
description for review. The position, along with all other regular positions, would be subject to
the 2017 compensation study, if approved in the 2017 budget.
With Tyler's years of experience at River Oaks (since 2011) as well as his successful interim
role, it is recommended he be placed at step C of Grade VII of the Non -represented Pay Plan.
That is currently $61,644 per year. Tyler would also be eligible for all other benefits that
employees in the Non -represented Pay Plan receive. Staff is requesting that the appointment
be effective September 19, 2016, the first day of a pay period.
It is the City's desire that the River Oaks Golf Manager is PGA Certified. Although Tyler has
passed the playability test, he does not hold this certification. It is recommended that the
position be offered contingent upon Tyler achieving full PGA Certification within 24 months of
the date of hire. There are three coursework levels that require two weeks of classroom
training and testing in Palm Beach Gardens, Florida (PGA Headquarters). It would be
recommended that these levels be expensed as follows:
Level 1: Rules of Golf, Tournament Operations, Equipment Repairs
Cost Responsibility: Employee 100%
Level 2: Business Planning, Customer Relations
Cost Responsibility: Employee 50%, City 50%
Level 3: Day to Day Work Experience, Leagues, Lessons, Game Growth
Cost Responsibility: City 100%
Upon approval, the associated costs would be worked into the existing travel and training
annual budget.
Additionally, all golf course operations have been operating under the City Council as acting
Board of Directors since spring of 2016; with Council Member Steve Dennis serving as
General Manager. It seems an opportunistic point to transition both Golf and Golf
Maintenance divisions of River Oaks to the Parks and Recreation Department to better align
these recreational services with their management functionality. Parks and Recreation
Director Zac Dockter has been working closely with River Oaks staff since the beginning of the
year. The City Council would still provide insight and guidance like they do with all other
departments of the City. Doing so would also seem to ease the management/oversight burden
on the Board so that it can aim its focus towards successful implementation of the Eagles Bar
and Grill business plan.
Staff Recommendation
Authorize staff to appoint Tyler Olson as River Oaks Golf Manager at step C of Grade VII of
the Non -represented Pay Plan. This appointment would be subject to a one year probationary
period and contingent upon achieving full PGA Certification within 24 months of September 19,
2016.
Authorize placement of River Oaks Golf and Golf Maintenance operations under the direction
of the Parks and Recreation Department.
TITLE:
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ACCOUNTABLE TO:
FLSA STATUS:
JOB OBJECTIVES
Golf Manager
Parks & Recreation
Parks & Recreation Director
Exempt
This is a supervisory position of exempt classification responsible for the operation and
management of the River Oaks Golf Course golf operations division.
ESSENTIAL JOB FUNCTIONS
a. Responsible for the administration and operation of the golf course, driving range and
pro shop.
b. Develop and maintain positive relationships and communications with the
Restaurant/Banquet Facility staff.
c. Develop and maintain positive relationships and communications with the Golf
Maintenance staff.
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Prepare and interpret golf course rules, policies and regulations.
Prepare and have approved the annual budget and administer that budget in a fiscally
responsible manner.
Supervise, plan, direct and organize the work and performance of all employees,
including recruitment, supervision, discipline, establishment of wage rates, development
of employee policies and job descriptions, establishing performance objectives and
conducting employee evaluations in the Pro Shop.
Responsible for daily cash receipts and account for safekeeping of the same according
to established written policy and procedures. Certify and categorize all invoices for
payment.
Promote various functions of the organization which will generate operating revenues
and create interest, to include: men's, ladies, seniors, couples and junior golf programs.
Work with community organizations and develop a strong community awareness.
Ensure cooperation and coordinate all construction projects and course scheduling.
Coordinate and supervise all rental equipment.
Be current on developments in the world of golf.
Work closely with allied associations of golf and others that might contribute to the
facility's function.
On behalf of the facility, speak at various club, educational or civic functions as
required.
Prepare, publish and distribute informational and promotional literature.
Effectively use the website and social media to positively promote River Oaks.
Monitor control purchasing policies and procedures: establish inventory control levels
and ensure distribution of merchandise and supplies to assigned department. Prepare
related reports and records.
r. Perform all other necessary duties as apparent or assigned.
MINIMUM REQUIREMENTS
a. Membership with the PGA of America.
b. Three years of progressively responsible experience in the supervision and operation of
a public or private golf course.
c. The preferred candidate has a degree in Recreation, Business Administration, or
related field.
KNOWLEDGE, SKILLS AND EXPERIENCE
a. Thorough knowledge and be current in all aspects of the golf course industry.
b. Ability to develop, coordinate, and promote a wide range of golf programs.
c. Ability to communicate effectively with customers and staff.
d. Ability to operate the golf course in the most efficient and economical manner possible
without adversely effecting the experience of the customer.
e. Ability to establish and maintain effective working relationships with elected officials,
City employees and the public.
DEFINITION OF PHYSICAL DEMANDS
DEFINITION
Rarely
Occasionally
Frequently
Continuously
PHYSICAL DEMANDS
Less than 10% of time on a
shift
Up to 33% of time on a shift
Up to 66% of time on a shift
67-100% of time on a shift
OUT OF AN 8 HR DAY
Up to 48 minutes
Up to 2 1/3 hours
Up to 5 1/2 hours
Up to 8 hours
STANDING: To take or maintain an upright position on the feet.
FREQUENTLY, when performing the essential job functions.
SITTING: To rest with the body supported upon the buttocks and the torso vertical.
OCCASIONALLY, when performing the essential job functions.
WALKING: To go or advance on foot; move by steps.
FREQUENTLY, on tile, black top and grass operating the course.
TALKING: To articulate in words.
CONTINUOUSLY, when interacting with customers.
SEEING: To perceive with the eye; visualize.
OCCASIONALLY, when performing the essential job functions.
HEARING: To perceive sound by the ear.
FREQUENTLY, when performing the essential job functions.
LIFTING: To exert strength necessary to move objects from one level to another.
NEVER RARELY OCCAS FREQ' CONT
Under 10# XX
10 - 25# XX
25 - 50# XX
50 - 75# XX
75 - 100# XX
Over 100# XX
CARRYING: Transporting an object, usually holding it in the hands or arms or shoulders.
NEVER
RARELY OCCAS FREQ' CONT
Under 10#
XX
10 - 25#
XX
25 - 50#
XX
50 - 75#
XX
75 - 100#
XX
Over 100#
XX
PUSH ING\PULLING- To exert force on or against an object, to move it away, or draw it to
oneself.
RARELY, when performing the essential job functions.
CLIMBING: To ascend or descend ladders, scaffolding, stairs, poles or inclined surfaces.
RARELY, when performing the essential job functions.
WORKING ABOVE GROUND:
Activity is NEVER done.
BENDING: To flex an upper trunk forward.
OCCASIONALLY, when performing the essential job functions.
BALANCING: To maintain body equilibrium.
CONTINUOUSLY, when performing the essential job functions.
CROUCH ING\STOOPING- To flex an upper trunk forward at the waist; partial flexion of
knees.
RARELY, when performing the essential job functions.
KNEELING: Bending the legs at the knees to come to rest on the knee or knees.
Activity is NEVER done.
CRAWLING: To move entire body along a surface with hip\knee flexion and arm
extension\flexion.
Activity is NEVER done.
TWISTING: To rotate upper trunk to right or left from neutral, while sitting or standing.
RARELY, when performing the essential job functions.
REACHING: To position arms with any degree of elbow flexion.
FREQUENTLY, when performing the essential job functions.
COORDINATION (eye, hand, foot): Operation of foot and hand controls.
Activity is NEVER done.
HAND COORDINATION: Right Left Both How Often
Power Grip Never
Pinch Grip Never
Fine Manipulation Never
Wrist Rotation Never
MACHINES, TOOLS, EQUIPMENT
Refreshment equipment.
MATERIALS AND PRODUCTS HANDLED
Golf products, food and beverages.
VEHICLES AND EQUIPMENT USED
Golf carts.
ENVIRONMENTAL CONDITIONS
Fifty percent of the work-related activities are performed inside.
Fifty percent of the work-related activities are performed outside.
Environmental conditions include intense heat from the sun.
REVIEWED BY:
Employee
Supervisor
REVISED SEPTEMBER 2016
REVIEWED MAY 2009
REVISED NOVEMBER 2001
Date
Date